We had an amazing workshop with nurses, patients and a relative, where ideas and knowledge was shared while we walked through the different touchpoints in the home treatment journey. We gained amazing insights, and one of them was finding your way around the hospital. We had made a workshop touchpoint that explored wayfinding from home to the hospital and all the way to the chemo to go room.
After mapping places to park you car or bike and getting to the department, one of the nurses expressed:
“but i wanted to make it more specific for our patients, that often are asked to hand-in their blodtests, get an x-ray etc”.
We wanted to explore this idea of showing from the chemo to go room where everything was. Hope you enjoy.
And of course a little video to find the chemo to go room.